Privacy Policy

Last Updated: 6th Dec 2025

Welcome to Sepio Health Pvt. Ltd. (“we”, “us”, “our”).

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our WooCommerce website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to process your orders, deliver services, and improve your experience.

a) Personal Information

When you place an order or create an account, we may collect:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment information (handled securely by payment gateways; we do NOT store your card details)

b) Technical & Usage Information

Automatically collected through cookies:

IP Address
Device details
Browser type
Pages visited
Time spent on website

c) Order & Transaction Information

Product details
Order history
Transaction status
Delivery tracking information

d) Communication Data

Any information shared through:

Contact forms
Email
Phone calls
WhatsApp or chat support

2. How We Use Your Information

We use collected data to:

Process and deliver your orders
Send order confirmations & shipping updates
Provide customer support
Improve website performance and security
Display personalized content or recommendations
Send newsletters or promotional offers (only if you opt-in)
Prevent fraudulent activity and ensure safe transactions

3. Sharing of Information

We DO NOT sell or rent your personal information.

We may share data only with trusted third-party partners who enable our services:

a) Service Providers

Such as:

Payment processors
Shipping & logistics partners
Hosting and server providers
Email and marketing platforms
Analytics tools (e.g., Google Analytics)

b) Legal Compliance

Information may be shared if required by:

Law enforcement
Government authorities
Legal obligations or court orders

4. Cookies & Tracking Technologies

Our website uses cookies to:

Maintain your cart
Keep you logged in
Improve loading performance
Analyze site traffic and user behavior
Personalize buying experience

You can disable cookies in your browser settings, but some website features may not work properly.

5. Data Security

We take strong measures to secure your data:

SSL encryption
Secure payment gateway integration
Restricted data access
Firewall protection
Regular security audits

While we strive for complete security, no online system can guarantee 100% protection.

6. Your Rights

You have the right to:

Request access to your data
Update or correct personal information
Request deletion of your data
Opt out of promotional emails
Ask how your information is being used

To exercise your rights, you may contact us anytime.

7. Email & Marketing Communication

With your permission, we may send updates about:

New products
Safety innovations
Farmer protection tips
Offers & discounts

You can unsubscribe at any time via the link provided in our emails.

8. Third-Party Websites

Our website may include links to external websites.

We are not responsible for their content or privacy practices. We recommend reviewing their policies separately.

9. Children’s Privacy

We do not knowingly collect data from children under 13.

If such information is found, please contact us for immediate removal.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect:

WooCommerce updates
Legal requirements
Business changes
Security improvements

The updated version will always include the “Last Updated” date.

11. Contact Us

For any questions regarding this Privacy Policy or your personal data, contact us:

Sepio Health Pvt Ltd
C-CAMP, UAS-GKVK PostBellary Road, Bangalore – 560065

📞 Phone: +91 9010614307

📧 Email: info@sepiohealth.in