Terms & Conditions

Last Updated: 6th Dec 2025

Welcome to Sepio Health Pvt Ltd (“we”, “us”, “our”).

By accessing or using our website [your website URL], you agree to comply with the following Terms & Conditions. Please read them carefully before using our services or making a purchase.

If you do not agree with any part of these terms, please discontinue using the website.

1. General Information

This website is operated by:

Sepio Health Pvt Ltd

C-CAMP, UAS-GKVK Post

Bellary Road, Bangalore – 560065

📞 Phone: +91 9010614307

📧 Email: info@sepiohealth.in

We offer scientifically developed protective equipment such as Kisan Kavach® Protective Suits for farmers and agricultural workers.

2. Use of the Website

By using this website, you confirm that:

You are at least 18 years old
You agree to provide accurate and complete information
You will not misuse the website for illegal or harmful activities
You will respect intellectual property and copyrighted material

We reserve the right to refuse service or cancel orders at our sole discretion.

3. Product Information

We strive to provide accurate product details, descriptions, and pricing.

However:

Product colors or textures may vary slightly due to screen display differences
Prices and availability may change without notice
Typographical errors may occur, and we reserve the right to correct them

If a product is mispriced or unavailable, we may cancel the order and issue a refund.

4. Orders & Payments

When placing an order:

You must provide complete and accurate billing/shipping details
Payment must be made using approved payment methods
Orders are confirmed only after successful payment

We reserve the right to cancel or reject orders for:

Incorrect information
Suspected fraud
Product unavailability
Pricing errors

5. Shipping & Delivery

Shipping timelines may vary based on:

Your location
Product availability
Courier partner schedules

We are not responsible for delays caused by:

Courier or logistics issues
Weather conditions
Strikes, lockdowns, or uncontrollable events

For detailed information, please refer to our Shipping Policy.

6. Returns, Replacements & Refunds

Our return and replacement rules are designed to ensure hygiene, safety, and product integrity.

Returns are accepted only for:

Damaged products
Manufacturing defects
Wrong items delivered

Used, worn, or washed products cannot be returned due to hygiene regulations.

For complete details, please read our Returns Policy.

7. Pricing & Taxes

All prices mentioned on our website are in Indian Rupees (INR) and inclusive/exclusive of taxes as specified.

Delivery charges, if applicable, will be displayed at checkout.

We reserve the right to update pricing anytime without prior notice.

8. Intellectual Property

All content on this website—including text, images, logos, product descriptions, graphics—is the intellectual property of Sepio Health Pvt Ltd.

You agree NOT to:

Copy
Distribute
Reproduce
Modify
Use for commercial purposes

…without written permission from Sepio Health Pvt Ltd.

9. Limitation of Liability

Sepio Health Pvt Ltd is not responsible for:

Improper use of products
Damage caused by misuse or negligence
Health complications arising from incorrect usage
Service interruptions or technical errors on the website

Our maximum liability is limited to the amount you paid for the product.

10. Prohibited Activities

You agree NOT to:

Use the website for fraudulent purposes
Interfere with the website’s security or functioning
Upload harmful files, viruses, or malicious code
Engage in unauthorized data collection or scraping

Violation of these terms may result in legal action.

11. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes will be handled under the jurisdiction of Bangalore, Karnataka courts.

12. Changes to Terms & Conditions

We may update these terms at any time.

Updated versions will be available on this page with the “Last Updated” date.

Continuing to use the website means you accept the updated terms.

13. Contact Us

For questions, concerns, or legal enquiries, contact:

Sepio Health Pvt Ltd

C-CAMP, UAS-GKVK Post

Bellary Road, Bangalore – 560065

📞 +91 9010614307

📧 info@sepiohealth.in